What is your typical process for working with a new customer?

After scheduling a free consultation (video or voice call), we walk through your space and discuss your expectations/needs. In addition, we discuss the budget, project timeline, project materials, included services, etc. After our discussion, you will get an estimate; we can set a project date once the estimate is approved.

How long will it take to organize?

It depends on the size of the space and its current state. Many factors determine a project's length, but we aim to complete your session as quickly and efficiently as possible.

What if I’m embarrassed for you to see my home?

There is no need to be embarrassed; we are here to help, not judge. Everyone needs to start somewhere. We are 100% judgment free.

Do I need to stay to help?

While staying is not required, we recommend staying during the initial decluttering phase to decide what stays and goes. After the initial phase, you are not required to stay but are always welcome.

What areas do you service?

We service the Wilmington area and surrounding cities. Please get in touch with us if you’re unsure if we service your area.

What are payment options and policies?

* We accept cash, Venmo and Zelle

* To avoid the $75 cancellation fee, please cancel at least 48 hours before your session.

* A 50% down payment is required upon signing the service contract for all services.

* All of our clients are eligible for referral rewards. For each new client you refer to us who completes 4+ hours of organizing/moving services, you’ll receive $60 off your next service.

What other perks are included in the price?

* Donation service - We will donate your clothes and other items for you.

* Trash service - We throw away and/or recycle all trash. If trash service is needed beyond normal disposal, we will set that up.

* Shopping/return service - We purchase recommended items within your budget and return unused items.